Although some of the following publications are available from JALA, most can be found from other sources. The publications are listed in chronological order, with the most recent first. Sorry, but at this time we are not set up to take orders over the Internet. Prices shown are for US delivery only. Shipping charges will be added to non-US orders. All payments must be made in US dollars. We have also provided links to Amazon.com if you wish to order some of the books mentioned on the site.

Managing Telework (MTW) and The Telecommunications-Transportation Tradeoff are available worldwide! See the descriptions below. For a sample original chapter of Managing Telework (Technology and Telework; the file is 480KB), viewable via Adobe Acrobat^TM  click here. For the most recent version of that chapter click here. For a look at the MTW table of contents (without page numbers), click here. For some reviews of the book, click here. To order a copy from Amazon.com, click here or on the icon below. The Polish language edition, titled Telepraca, was published in Warsaw by Wydawnictwa Naukowo-Techniczne in 2003.

Three of our reports on public sector projects, the State of California, the City of Los Angeles, Modesto's Village One and an article on information technology and sustainability are available for downloading now. We also have made our primer on futures research available for download.  Check below for them.

Key Benefits

Authoritative work. All of the publications listed here are based on solid, practical experience in the real world.

Comprehensiveness. Essentially every aspect of telework is covered by one or more of these publications. Many of the world's telework programs started with someone reading one of them.

Contemporary. Although our first work on telework started a more than a quarter of a century ago, we continually upgrade our research publications to reflect new technological, economic, and sociological developments.

Books

Managing Telework: Strategies for Managing the Virtual Workforce an Upside! book by Jack M. Nilles, published by John Wiley & Sons, New York, 1998. ISBN 0-471-29316-4. A thorough revision and update of Making Telecommuting Happen (see below) with four new chapters and a new appendix. Periodic updates of the chapter on technology will appear on this Web site. The current version is in HTML format, viewable by clicking here. You can order a copy of Managing Telework on the Web at Amazon.com.

The Telecommunications-Transportation Tradeoff: Options for Tomorrow (T3) is the original book on telecommuting by Jack M. Nilles and his interdisciplinary research team. First published in 1976 by John Wiley & Sons, New York, the book is now reprinted and available online via demand publishing. You may be surprised at how much has - or hasn't - changed since 1973-74. The book reviews the first real-life formal test of telecommuting and covers the costs, benefits, energy and environmental impacts, and policy implications of telecommuting and telework. You can order a copy of T3 on the Web at on Amazon, Abebooks, Alibris, or Borders. Or just click on the logo below.

Making Telecommuting Happen: A Guide for Telemanagers and Telecommuters by Jack M. Nilles, published by Van Nostrand Reinhold (VNR), New York, 1994. ISBN 0-442-01857-6. This is a compilation and expansion of our time- and telecommuter-tested manuals; a complete why-, when-, where-, and how-to-do-it book distilling more than 20 years of experience in the planning, development, implementation, and evaluation of telecommuting programs around the world. Although the second printing is officially sold out, you may be able to find it at your local bookseller. The Portuguese (Brazilian) edition of Making Telecommuting Happen, Fazendo do Teletrabalho Uma Realidade, was published in 1997 by Futura in São Paolo. Check their Web site if you're a Portuguese reader.

	Micros and Modems: Telecommunicating with Personal Computers by Jack M. Nilles. New Jersey: Prentice -Hall, 1983, 168 pages. This book covers the basics of inter-computer communications. Available from JALA for $17.50. The 1986 French edition, Connexion des Micros: Aux Systèmes de Télécommunications, is available from Masson S.A., Paris.
	Exploring the World of the Personal Computer by Jack M. Nilles. New Jersey: Prentice-Hall, 1982, 234 pages. This book covers a range of projected social and economic impacts - including teleworking - of personal computers. Forecasts made more than 15 years ago are still valid today. Available from JALA for $20.00. The 1985 French edition, Mon Ordinateur et Moi, is available from Editions Insep in Paris.
	The Telecommunications-Transportation Tradeoff: Options for Tomorrow by Jack M. Nilles with F. Roy Carlson, Jr., Paul Gray and Gerhard J. Hanneman. New York: John Wiley and Sons, 1976, 196 pages. The original book on telecommuting covers the first ever telecommuting pilot project, in 1973, and forecasts the societal impacts of telecommuting. Available from Krieger Publishing, PO Box 9542, Melbourne, FL. A reprint of this book is now available online (see above). The 1977 Japanese edition is available from Sangyo Nohritsu Tanki Daigaku in Tokyo.

Research Reports, Papers and Articles

	Some Historical Thoughts on the ee-Learning Renaissance by Jack M. Nilles. 2007, Innovate on line. This paper reviews the options for evolution of ee-learning (experiential e-learning) based on the lessons learned from the initial telecommuting research program in 1973-74 and the subsequent global trends in work and learning modes.
	A Brief Introduction to the Future by Jack M. Nilles. 7 pages, 1995, JALA International Technical Reports, Vol. 5, No. 2. Revised December 1999. Although not dealing specifically with telework, this paper outlines the principles of quantitative futures research and strategy development. Available from JALA for $10.00 by snail mail or download it here for free in Adobe Acrobat form.
	Electronic Commerce and New Ways of Working. August 1999 by Jack M. Nilles. A report to the ECaTT project (Electronic Commerce and Telework Trends) of the European Commission. This report covers trends in the US and 10 other countries around the world. Click here for a downloadable copy of the report (about 800KB).
	Telecommuting: the "Working Together Apart" Challenge. HR Bookmark August 1999 by Jack M. Nilles. The cover story in this journal for human resources managers, describing the top five reasons why telework can be vital to your company. Click here to go directly to the website.
	Telework: Enabling Distributed Organization—Implications for IT Managers. Information Systems Management Fall 1997: 7-14 by Jack M. Nilles. A discussion of telework as a strategic tool for increasing organizational effectiveness and a firm's competitive advantage. Covers such key implementation issues as operational requirements, security, hardware and software, training and support, and organizational players. With case study data.
	The Role of Telework in Internationalization: Trends and Opportunities. Proceedings of the 11th Annual Conference of the International Association of Science Parks (1997). A review of the potential for increasing the rate of diffusion of telework around the globe. The paper includes a set of forecasts of the growth of telework in various regions of the earth and discusses the impact of this on the nature and development of science parks. Available from Madeira Tecnopolo, Funchal, Madeira, Portugal, as part of a CD-ROM covering the activities of the conference; 19 pages.
	Corrono le Informazioni, non chi lavoro (Send the work, not the worker). Teléma.1996/7 Winter: 29-36 by Jack M. Nilles (In Italian). A review of the primary trends and pressures, both pro and con, that are acting to make the spread of telework inevitable. Available from the publisher, Fondazione Ugo Bordoni, in Rome for Lire 15,000.
	Trends and Factors Influencing Telecommuting in Southern California. Published by the RAND Corporation, Santa Monica, CA, December 1996. By George Park, Jack M. Nilles and Walter S. Baer. A report prepared for the Southern California Telecommuting Partnership covering the economic, technological, and and structural factors governing the growth of telecommuting in the five-county Southern California region. Primary topics are: changes in the workforce; new business paradigms; potential impacts of telecommuting on business; barriers and incentives to telecommuting; and expanding telecommuting in the region. The nominal forecast for the region is for about 2.3 million telecommuters in 2015, as contrasted to slightly more than 1 million in 1995. Available from the Southern California Telecommuting Partnership.
	Work, Information Technology, and Sustainability.  JALA International Technical Reports, Vol. 7, No. 2, October 1996, by Jack M. Nilles. This paper explores the key global trends related to the development of telework situations and their societal impacts. A version of it, sans graphs, is in the book i in the sky: Visions of the information future, published in 1999 by Aslib, the Association for Information Management.
	What Does Telework Really Do To Us? World Transport Policy and Practice. 1996 Spring; 2(1/2):15-23, by Jack M. Nilles. Note: Special Issue on The Information Society and Sustainable Development. Presents the results of extensive surveys of about 400 telecommuters in the USA, including transportation impacts, and whether telecommuting is actually related to any net reduction in travel in general and in car use in particular. Gives findings from trip logs completed by driving age household members for an entire week. Concludes also that teleworking has no severe negative socio-psychological effects on either teleworkers or telemanagers, at least short term and provided all parties are properly selected and trained and do not telework full-time. Touches on the differences between teleworkers in the USA and elsewhere.
	MIS and Telecommuting: Friends or Foes? Uniforum's IT Solutions, Feb. 1996 by Jack M. Nilles. A discussion of the implications of telecommuting for Management Information Systems managers. Read it on Uniforum's Web site.
	Non Ho Alcun Dubbio, Vivremo Molto Meglio (I have no doubt, we will live much better). Teléma. 1995 Fall: 29-36 by Jack M. Nilles (In Italian). A review of the organizational forms made possible by telecommuting and of the quality of life impacts of existing U.S. telecommuting programs. Available from the publisher, Fondazione Ugo Bordoni, in Rome for Lire 15,000.
	The Delft Papers on Telework and Urban Design by Jack M. Nilles. 20 pages, 1994, JALA International Technical Reports, Vol. 5, No. 1. The papers are derived from a series of lectures at a workshop held in Delft in June 1994. The papers are: Scenarios for the development of telework, and Alternatives for the development of the daily urban action space. The first paper discusses telework alternatives, evolutionary steps, and future adoption trends. The second treats alternative modes of urban design enabled by extensive adoption of teleworking. Available from JALA for $17.50.
	Telecommuting and Vanpooling: Cost and Benefit Comparisons by Jack M. Nilles and Walter Siembab. 19 pages, 1992. This is a working paper, revised periodically as new data come in. It defines and explores the direct and indirect costs and benefits of telecommuting and vanpooling. Available from JALA for $20.00
	Telework and Business Strategy: Leading the Information Age by Jack M. Nilles. 9 pages, 1992. A summary of the keynote speech delivered to the Teleworking 92 conference in Brighton, UK. Available from JALA for $10.00.
	Telecommuting and Urban Sprawl: Mitigator or Inciter? by Jack M. Nilles. 15 pages, 1991. A research report investigating the concern that telecommuting might have the same effect as improved highway systems in increasing the spread of suburbs around urban areas. A version of this report appeared in Transportation in 1991. Available from JALA for $10.00.
	Energy/Environmental Impacts of Electronic Service Delivery: Trends and Innovations by Jack M. Nilles. November, 1991, 17 pages. This is a report to the Congressional Office of Technology Assessment covering modes of telework and telelearning, cases studies of various telework implementation programs and a discussion of the implications for the delivery of federal services. Available from JALA for $15.00.
	Telecommuting and Energy Conservation: the Realities. 6 pages, 1990. Testimony before the California Energy Commission describing the energy conservation impacts of the California Telecommuting Pilot Project. Available from JALA for $6.00.
	Traffic Reduction by Telecommuting: A Status Review and Selected Bibliography by Jack M. Nilles. 24 pages. A research report, a version of which appeared in Transportation Research in the 4th quarter of 1988. Available from JALA for $10.00
	Can Small Be Beautiful AND High Tech?: Some Views of the Future by Jack M. Nilles. 8 pages. A presentation at the 1987 International Symposium: Beyond the Information Age - Small Communities and High Technology of the Future. This paper explores the criteria for the successful application of telework as a means of rural and small community economic development. Available from JALA for $10.00.
	Telecommunications and Urban Structure by Jack M. Nilles. Proceedings of the National Telecommunications Conference, 1977, 4 pages. This paper outlines some of the ways by which telecommunications technology can reshape the structure of cities. Available from JALA for $10.00.

Telecommunications and Organizational Decentralization by Jack M. Nilles. IEEE Transactions on Communications, 23, 10, October 1975, 6 pages. This is the original paper to describe the different forms of telecommuting and their effects on organization design. The "spider" diagram in this paper has been reproduced extensively. Available from the IEEE (as Annals No, 510C0018) , or downloadable from JALA.

Project Reports

The following project reports are authored by JALA and may be available from the respective clients.

	Telecommuting and Energy: The Energy Conservation Implications for California of Telecommunications Substitutes for Transportation. 147 pages. An analysis of the potential impacts of teleworking and telecommuting, including a 20-year forecast of possible development paths for telecommuting in California, as well as a discussion of relevant public policy issues. June, 1983. Available from the California Energy commission.
	Telecommuting: A Pilot Project Plan. 8 pages (summary). The plan for the 1987-190 State Telecommuting Pilot Project. The Executive Summary is available from the Telecommuting Project Office, Department of General Services, Telecommunications Division.
	The California Telecommuting Project: Final Report. 75 pages. This is the report to the Governor covering the results of this ground-breaking project and making recommendations for future developments. The project won the 1992 Innovation in government award from the Council of State Governments. We have a few copies left that we can send for the cost of postage and handling. Send us an email for details. Available while supplies last. If you have Adobe Acrobat you can download the Executive Summary of the project right now (it's 35K bytes). If you have more time/bandwidth you can download the Full Report (it's about 340K bytes and doesn't include the cover drawing).

City of Los Angeles Telecommuting Project: The following reports are available from JALA or the Personnel Department, City of Los Angeles; City Hall East, 200 North Main Street, Room 711; Los Angeles, CA 90012; Phone: +1 (213) 847-0404; Fax: +1 (213) 847-3164.

	Final Report. 83 pages. The final summary report on the three-year telecommuting demonstration project implemented by the City of Los Angeles. It covers the history and results of the project, and includes impact forecasts and an action plan for further development. If you have Adobe Acrobat you can download the Executive Summary of the report now (it's 51K bytes) or even the full Final Report (at almost 600K bytes).
	Telecommuting Impact Forecasts; Los Angeles CMSA: 24 pages. A combined history and forecasting report covering the potential range of economic and environmental impacts of telecommuting in the Los Angeles metropolitan area from 1980 to 2030. The primary conclusions of this report are included in the Final Report listed above.
	Cost-Benefit Reports: A series of three sequential reports covering the estimated costs and benefits of the Los Angeles Telecommuting project over a period of about two years. The last of the three reports includes the results of the first two and discusses time-varying changes in costs and benefits.

Village One Telecommunications Feasibility Study: Final Report. October 1994. 53 pages. This is a strategic plan for the economic development of Modesto and the surrounding region, with emphasis on the role of telework over the next 20 years. Available from the Office of Economic Development, City of Modesto, 11th and H Streets, Modesto, CA 95353, or download it here (752 KB).